We worked with a customer - a rapidly growing product development company - who specializes in developing ERP application for industries in food processing, sheet metal fabrication and logistics. The application under test has ten manufacturing process controls modules to provide business solution for enterprise related process to the SME segment. The application was developed in Java and used crystal report with Oracle back-end. However, client management was low in delivery confidence to implement the product at its customer site.

We invested effort and time to understand the core problem of the client. Taking charge as quality partner, we identified a list of issues that were critical in nature that needed immediate action. Next, as part of streamlining the test process, documentation was introduced, which enabled to document test cases in a user-friendly and reusable format. Core techniques of STEM^TM- BEST, QF, and EFF - were applied to increase the depth and breadth of test cases.

The outcome of this engagement resulted in reduced test cycle, better test coverage, and improved documentation leading to reduced operational cost for the client. Further, the independent third party product validation helped in customer buy-in of its product thereby enhancing delivery confidence of the client management in seeking additional customers.